Cocon Support

Quick answers about ambiances, sound and troubleshooting.

Last updated 2026-11-08

How do I open Cocon?

Cocon lives in the menu bar, with no Dock icon. Click its icon and pick an ambiance. Click the ambiance that is playing again to turn it off.

The overlay is not on all my screens

Each screen gets its own overlay. If you plug in a screen while Cocon is running, quit and reopen Cocon from the menu bar.

Does the overlay block my clicks?

No. The overlay is click-through, and it sits behind your windows.

I hear no sound

• Check that “Sound” is on in the Cocon panel and the volume slider is up.
• Check your Mac’s output device and system volume.
• If you changed headphones or speakers while Cocon was playing, switch the ambiance off and on again.

What is free, and what is Cocon Pro? (version 1.1)

Rain, Fireplace and Snow are free, with a volume control. Cocon Pro is a one-time purchase that unlocks Storm, Forest, River, Ocean and Night Train, the visual intensity and every ambiance setting. Click a locked ambiance to preview it for 30 seconds.

How do I restore my purchase?

Click “Unlock” in the Cocon panel to open the Cocon Pro window, then choose “Restore Purchase”. You need to be signed in with the Apple Account used for the purchase.

Can Cocon start when I log in?

Yes. Click the gear in the Cocon panel and turn on “Open Cocon when I log in”. The same window lets you resume your last ambiance and set the keyboard shortcut (Control–Option–Command–C).

How do I quit?

Open the Cocon menu-bar panel and choose “Quit Cocon”.

Does Cocon collect data or need permissions?

No personal data, and no system permissions. Your settings stay on your Mac. See the Privacy Policy.

What should I include in a bug report?

• your Mac model and macOS version;
• the Cocon version;
• the ambiance and intensity you were using;
• the steps that led to the problem, and a screenshot or screen recording when it helps.

How do I contact support?

Write to contact@stanleon.cc.